This
Privacy Policy was last updated on July 14, 2022.
Thank you for joining Precademy
(Sanro Educare Pvt. Ltd.). We at Precademy (Sanro Educare Pvt. Ltd.) (“Precademy
(Sanro Educare Pvt. Ltd.)”, “we”, “us”) respect
your privacy and want you to understand how we collect, use, and share data
about you. This Privacy Policy covers our data collection practices and
describes your rights regarding your personal data.
Unless we link to a different policy
or state otherwise, this Privacy Policy applies when you visit or use the Precademy
(Sanro Educare Pvt. Ltd.) and Sanro Educare Pvt. Ltd. websites, mobile
applications, APIs, or related services (the “Services”). It also
applies to prospective customers of our business and enterprise products.
By using the Services, you agree to
the terms of this Privacy Policy. You shouldn’t
use the Services if you don’t agree with this Privacy Policy or any other
agreement that governs your use of the Services.
Table of Contents
1. What Data We Get
We
collect certain data from you directly, like information you enter yourself,
data about your consumption of content, and data from third-party platforms you
connect with Precademy (Sanro Educare Pvt. Ltd.). We also collect some data
automatically, like information about your device and what parts of our
Services you interact with or spend time using. All data listed in this section
is subject to the following processing activities: collecting, recording,
structuring, storing, altering, retrieving, encrypting, pseudonymizing,
erasing, combining, and transmitting.
1.1 Data You
Provide to Us
We
may collect different data from or about you depending on how you use the
Services. Below are some examples to help you better understand the data we
collect.
When you create an account and use
the Services, including through a third-party platform, we collect any data you
provide directly, including:
Category of Personal Data |
Description |
Legal Basis for Processing |
Account Data |
In order to use certain
features (like accessing content), you need to create a user account, which
requires us to collect and store your email address, password, and account
settings. To create an instructor account, we collect and store your name,
email address, password, and account settings. As you use certain features on
the site, you may be prompted to submit additional information including
occupation, government ID information, verification photo, date of birth,
race/ethnicity, skill interests, and phone number. Upon account creation, we
assign you a unique identifying number. |
|
Profile Data |
You can also choose to provide profile information like a photo,
headline, biography, language, website link, social media profiles, country,
or other data. Your Profile Data will be publicly viewable by others. |
|
Shared Content |
Parts of the Services let you
interact with other users or share content publicly, including by uploading
courses and other educational content, posting reviews about content, asking
or answering questions, sending messages to students or instructors, or posting
photos or other work you upload. Such shared content may be publicly viewable
by others depending on where it is posted. |
|
Learning Data |
When you access content, we collect certain data including which
courses, assignments, labs, workspaces, and quizzes you’ve started and
completed; content and subscription purchases and credits; subscriptions;
completion certificates; your exchanges with instructors, teaching
assistants, and other students; and essays, answers to questions, and other
items submitted to satisfy course and related content requirements. |
|
Student Payment Data |
If you make purchases, we
collect certain data about your purchase (such as your name, billing address,
and ZIP code) as necessary to process your order and which may optionally be
saved to process future orders. You must provide certain payment and billing
data directly to our payment service providers, including your name, credit
card information, billing address, and ZIP code. We may also receive limited
information, like the fact that you have a new card and the last four digits
of that card, from payment service providers to facilitate payments. For
security, Precademy (Sanro Educare Pvt. Ltd.) does not collect or store
sensitive cardholder data, such as full credit card numbers or card
authentication data. |
|
Instructor Payment Data |
If you are an instructor, you can link your PayPal, Razorpay,
PayUMoney, Payoneer, or other payment account to the Services to receive
payments. When you link a payment account, we collect and use certain
information, including your payment account email address, account ID,
physical address, or other data necessary for us to send payments to your
account. In some instances, we may collect ACH or wire information to send
payments to your account. In order to comply with applicable laws, we also
work with trusted third parties who collect tax information as legally
required. This tax information may include residency information, tax
identification numbers, biographical information, and other personal
information necessary for taxation purposes. For security, Precademy (Sanro
Educare Pvt. Ltd.) does not collect or store sensitive bank account
information. The collection, use, and disclosure of your payment, billing,
and taxation data is subject to the privacy policy and other terms of your
payment account provider. |
|
Data About Your Accounts on Other Services |
We may obtain certain
information through your social media or other online accounts if they are
connected to your Precademy (Sanro Educare Pvt. Ltd.) account. If you log in
to Precademy (Sanro Educare Pvt. Ltd.) via Facebook or another third-party
platform or service, we ask for your permission to access certain information
about that other account. For example, depending on the platform or service
we may collect your name, profile picture, account ID number, login email
address, location, physical location of your access devices, gender,
birthday, and list of friends or contacts. Those
platforms and services make information available to us through their APIs.
The information we receive depends on what information you (via your privacy
settings) or the platform or service decide to give us. If you
access or use our Services through a third-party platform or service, or
click on any third-party links, the collection, use, and sharing of your data
will also be subject to the privacy policies and other agreements of that
third party. |
|
Sweepstakes, Promotions, and Surveys |
We may invite you to complete a survey or participate in a promotion
(like a contest, sweepstakes, or challenge), either through the Services or a
third-party platform. If you participate, we will collect and store the data
you provide as part of participating, such as your name, email address,
postal address, date of birth, or phone number. That data is subject to this
Privacy Policy unless otherwise stated in the official rules of the promotion
or in another privacy policy. The data collected will be used to administer
the promotion or survey, including for notifying winners and distributing
rewards. To receive a reward, you may be required to allow us to post some of
your information publicly (like on a winner’s page). Where we use a
third-party platform to administer a survey or promotion, the third party’s
privacy policy will apply. |
|
Communications and Support |
If you contact us for support
or to report a problem or concern (regardless of whether you have created an
account), we collect and store your contact information, messages, and other
data about you like your name, email address, messages, location, Precademy
(Sanro Educare Pvt. Ltd.) user ID, refund transaction IDs, and any other data
you provide or that we collect through automated means (which we cover
below). We use this data to respond to you and research your question or
concern, in accordance with this Privacy Policy. |
|
The
data listed above is stored by us and associated with your account.
1.2 Data We Collect
through Automated Means
When
you access the Services (including browsing content), we collect certain data
by automated means, including:
Category of Personal Data |
Description |
Legal Basis for Processing |
System Data |
Technical data about your
computer or device, like your IP address, device type, operating system type
and version, unique device identifiers, browser, browser language, domain and
other systems data, and platform types. |
|
Usage Data |
Usage statistics about your interactions with the Services, including
content accessed, time spent on pages or the Service, pages visited, features
used, your search queries, click data, date and time, referrer, and other
data regarding your use of the Services. |
|
Approximate Geographic Data |
An approximate geographic
location, including information like country, city, and geographic
coordinates, calculated based on your IP address. |
|
The
data listed above is collected through the use of server log files and tracking
technologies, as detailed in the “Cookies and Data Collection Tools” section
below. It is stored by us and associated with your account.
1.3 Data From Third
Parties
If
you are a Precademy (Sanro Educare Pvt. Ltd.) Business enterprise or corporate
prospect, in addition to information you submit to us, we may collect certain
business contact information from third-party commercial sources.
2. How We Get Data
About You
We
use tools like cookies, web beacons, and similar tracking technologies to
gather the data listed above. Some of these tools offer you the ability to opt
out of data collection.
2.1 Cookies and
Data Collection Tools
We
use cookies, which are small text files stored by your browser, to collect,
store, and share data about your activities across websites, including on Precademy
(Sanro Educare Pvt. Ltd.). They allow us to remember things about your visits
to Precademy (Sanro Educare Pvt. Ltd.), like your preferred language, and to
make the site easier to use. To learn more about cookies, visit
https://cookiepedia.co.uk/all-about-cookies. We may also use clear pixels in
emails to track deliverability and open rates.
Precademy (Sanro Educare Pvt. Ltd.)
and service providers acting on our behalf (like Google Analytics and
third-party advertisers) use server log files and automated data collection
tools like cookies, tags, scripts, customized links, device or browser
fingerprints, and web beacons (together, “Data Collection Tools“)
when you access and use the Services. These Data Collection Tools automatically
track and collect certain System Data and Usage Data (as detailed in Section 1)
when you use the Services. In some cases, we tie data gathered through those
Data Collection Tools to other data that we collect as described in this
Privacy Policy.
2.2 Why We Use Data
Collection Tools
Precademy
(Sanro Educare Pvt. Ltd.) uses the following types of Data Collection Tools for
the purposes described:
You can set your web browser to alert
you about attempts to place cookies on your computer, limit the types of
cookies you allow, or refuse cookies altogether. If you do, you may not be able
to use some or all features of the Services, and your experience may be
different or less functional. To learn more about managing Data Collection
Tools, refer to Section 6.1 (Your Choices About the Use of Your Data) below.
3. What We Use Your
Data For
We
use your data to do things like provide our Services, communicate with you,
troubleshoot issues, secure against fraud and abuse, improve and update our
Services, analyze how people use our Services, serve personalized advertising,
and as required by law or necessary for safety and integrity. We retain your
data for as long as it is needed to serve the purposes for which it was
collected.
We
use the data we collect through your use of the Services to:
4. Who We Share
Your Data With
We
share certain data about you with instructors, other students, companies
performing services for us, Precademy (Sanro Educare Pvt. Ltd.) affiliates, our
business partners, analytics and data enrichment providers, your social media
providers, companies helping us run promotions and surveys, and advertising
companies who help us promote our Services. We may also share your data as
needed for security, legal compliance, or as part of a corporate restructuring.
Lastly, we can share data in other ways if it is aggregated or de-identified or
if we get your consent.
We
may share your data with third parties under the following circumstances or as
otherwise described in this Privacy Policy:
5. Security
We
use appropriate security based on the type and sensitivity of data being
stored. As with any internet-enabled system, there is always a risk of
unauthorized access, so it’s important to protect your password and to contact
us if you suspect any unauthorized access to your account.
Precademy
(Sanro Educare Pvt. Ltd.) takes appropriate security measures to protect
against unauthorized access, alteration, disclosure, or destruction of your
personal data that we collect and store. These measures vary based on the type
and sensitivity of the data. Unfortunately, however, no system can be 100%
secured, so we cannot guarantee that communications between you and Precademy
(Sanro Educare Pvt. Ltd.), the Services, or any information provided to us in
connection with the data we collect through the Services will be free from
unauthorized access by third parties. Your password is an important part of our
security system, and it is your responsibility to protect it. You should not
share your password with any third party, and if you believe your password or
account has been compromised, you should change it immediately and contact
our Support Team with any
concerns.
6. Your Rights
You
have certain rights around the use of your data, including the ability to opt
out of promotional emails, cookies, and collection of your data by certain
third parties. You can update or terminate your account from within our
Services, and can also contact us for individual rights requests about your
personal data. Parents who believe we’ve unintentionally collected personal
data about their underage child should contact us for help deleting that
information.
6.1 Your Choices
About the Use of Your Data
You
can choose not to provide certain data to us, but you may not be able to use
certain features of the Services.
If you have any questions about your
data, our use of it, or your rights, contact us at support@precademy.com.
6.2 Accessing,
Updating, and Deleting Your Personal Data
You
can access and update your personal data that Precademy (Sanro Educare Pvt.
Ltd.) collects and maintains as follows:
6.3 Our Policy
Concerning Children
We
recognize the privacy interests of children and encourage parents and guardians
to take an active role in their children’s online activities and interests.
Individuals younger than 18 years of age, but of the required age for consent
to use online services where they live (for example, 13 in the US or 16 in
Ireland), may not set up an account, but may have a parent or guardian open an
account and help them access appropriate content. Individuals younger than the
required age for consent to use online services may not use the Services. If we
learn that we’ve collected personal data from a child under those ages, we will
take reasonable steps to delete it.
Parents who believe that Precademy
(Sanro Educare Pvt. Ltd.) may have collected personal data from a child under
those ages can submit a request that it be removed to support@precademy.com.
7.
Jurisdiction-Specific Rules
If
you live in California, you have certain rights related to accessing and
deleting your data, as well as learning who we share your data with. If you
live in Australia, you have the right to make a formal complaint with the
appropriate government agency. Users outside of the United States should note
that we transfer data to the US and other areas outside of the European
Economic Area.
7.1 Users in
California
Users
who are California residents have certain rights under the California Consumer
Privacy Act, (“CCPA”). If you are an eligible California user, included in
these rights are:
CCPA has a specific definition of a
“sale” and while Precademy (Sanro Educare Pvt. Ltd.) does not, in the
traditional sense, sell your personal information or the personal information
of any of our users, we do use cookies that make non-personally identifiable
information available to select third-parties. To opt out of such a “sale,”
click on the “Do Not Sell My Personal Information” link at the bottom of this
page.
To exercise any of these rights under
CCPA, please email support@precademy.com. or
write to us at Precademy (Sanro Educare Pvt. Ltd.), Attn: Apurva Hospital,
Nutan Road, Selu - 431503, Dist.Parbhani, Maharashtra, India. CCPA allows you
to designate an authorized agent to make these requests on your behalf. For
your protection, we may require that the request be sent through the email
address associated with your account, and we may need to verify you and/or your
agent’s identity before fulfilling your request.
Additionally, for more information
about the personal information we collect and how we collect it, please see the
sections above entitled “What Data We Get” and “How We Get Data About You.”
To learn about the business and
commercial purposes for which your personal information is collected and the
categories of service providers who have access to your personal information,
please see the sections above entitled “What We Use Your Data For” and “Who We
Share Your Data With.”
As a California resident, you also
have the right to request certain details about what personal information we
share with third parties for those third parties’ direct marketing purposes. To
submit your request, send an email to support@precademy.com. with
the phrase “Sanro” and include your mailing address, state of residence, and
email address.
Since there is no widely accepted
standard for the browser-initiated Do Not Track signal, we do not currently recognize
or respond to Do Not Track signals.
7.2 Users in Nevada
Precademy
(Sanro Educare Pvt. Ltd.) does not sell its users’ personal information or
personal data. Nonetheless, Nevada residents
have the right to submit a request that we do not sell your covered personal
information, which you can do by emailing support@precademy.com or
writing to us at Precademy (Sanro Educare Pvt. Ltd.), Attn: Apurva Hospital,
Nutan Road, Selu - 431503, Dist.Parbhani, Maharashtra, India.
7.3 Users in
Australia
If
you are an Australia resident and you have a complaint, you may refer it to the
office of the Australian Information Commissioner (“OAIC”). You can contact
OAIC by visiting www.oaic.gov.au;
forwarding an email to enquiries@oaic.gov.au;
telephoning 1300 363 992; or writing to OAIC at GPO Box 5218, Sydney NSW 2001.
You may contact our privacy team at support@precademy.com to
make a complaint about a breach of the Australian Privacy Principles which will
be responded to within 30 days.
7.4 Users in the
European Economic Area (“EEA”) and United Kingdom (“UK”)
If
you are located in the EEA or UK, you have the right to request access to your
data in a portable format and to request the rectification, erasure,
restriction of processing, or objection to processing of your personal data.
You also have the right to obtain a free copy of the Standard Contractual
Clauses referenced in Section 7.5. You may use the information in Section 6.2
to submit your request. Additionally, if you are located in the EEA, UK, or
Switzerland, you also have the right to lodge a complaint with your supervisory
authority.
Personal data is also processed
outside of the UK, Switzerland, and the EEA by our Precademy (Sanro Educare
Pvt. Ltd.) group companies, or our service providers, including to process
transactions, facilitate payments, and provide support services as described in
Section 4. We use the Controller-to-Processor Standard Contractual Clauses
adopted by the European Commission to facilitate transfers of personal data
from the EEA to third countries and have entered into data processing
agreements with our service providers and Precademy (Sanro Educare Pvt. Ltd.)
group companies to restrict and regulate their processing of your data. By
submitting your data or using our Services, you consent to this transfer,
storage, and processing by Precademy (Sanro Educare Pvt. Ltd.) and its
processors.
7.5 Users Outside
of the U.S.
In
order to provide the Services to you, we must transfer your data to the United
States and process it there. If you are
using the Services from outside the United States, you consent to the transfer,
storage, and processing of your data in and to the United States or other
countries.
8. Updates &
Contact Info
When
we make a material change to this policy, we’ll notify users via email,
in-product notice, or another mechanism required by law. Changes become
effective the day they’re posted. Please contact us via email or postal mail
with any questions, concerns, or disputes.
8.1 Modifications
to This Privacy Policy
From
time to time, we may update this Privacy Policy. If we make any material change
to it, we will notify you via email, through a notification posted on the
Services, or as required by applicable law. We will also include a summary of
the key changes. Unless stated otherwise, modifications will become effective
on the day they are posted.
As permitted by applicable law, if
you continue to use the Services after the effective date of any change, then
your access and/or use will be deemed an acceptance of (and agreement to follow
and be bound by) the revised Privacy Policy. The revised Privacy Policy
supersedes all previous Privacy Policies.
8.2 Interpretation
Any
capitalized terms not defined in this policy are defined as specified in Precademy
(Sanro Educare Pvt. Ltd.)'s Terms of Use. Any version of this Privacy
Policy in a language other than English is provided for convenience. If there
is any conflict with a non-English version, you agree that the English language
version will control.
8.3 Questions
If
you have any questions, concerns, or disputes regarding our Privacy Policy,
please feel free to contact our privacy team (including our Data Protection
Officer) at support@precademy.com.
You can also send postal mail to us at Precademy (Sanro Educare Pvt. Ltd.),
Attn: Apurva Hospital, Nutan Road, Selu - 431503, Dist.Parbhani, Maharashtra,
India.
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